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Call Us
Tell us your needs and we’ll send you a free estimate.

877-700-0507

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Email Us
For general inquiries and questions, contact us via email.
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Visit Us
Rio Rancho pickup location by appointment only

General Questions

How many people are recommended to operate the machine?

While you can completely operate the machine by 1, we highly recommend 2 or 3 people to place the machine in and out of your vehicle for transportation and 2 people to adjust the leg height if necessary?

Do I need an outlet?

Yes, you will need a standard electric outlet.

Can I operate the machine in the rain?

No, the motor is plugged into electricity and therefore may cause harm to a person or damage the motor?

Can this machine be used on a hill or uneven surface?

No, for safety the machine must be standing on level ground.

How does the machine work?

The motor shakes the machines while the screened plates move side to side. This provides enough movement for the smaller materials to fall through the screens and the larger material to move down the screens and off the front separating the materials. For safety instructions, visit the instruction video or document listed below.

Purchase Questions

What is your return policy?

Unused Machine Purchases: 30 days to return the machine for a full refund
Used Machine Purchase: 10 days to return the machine, $200 restocking fee
Rented Machine & Accessories: If you arrange to return a rental a full day early, you will not be responsible for rental charges for any further rental charges

Where do you ship?

We ship to the 48 Continental United States. Assembly is not available for shipments.

Can I pay for assembly?

Yes if you are available to pick it up in Rio Rancho, New Mexico. We do charge for assembly and it must be selected at the time of purchase.

Rental Questions

Will my card be charged the deposit fee?

We will place a hold on your card for the deposit fee. This means it will not be charged at the time of reservation, but the funds will remain on hold until we either release the full amount back to you within 48 hours of the machine return or charge a portion for damages. A list of damage charges can be found on this page.

What happens if the weather is bad?

A 1-day rental charge will apply for all rental reservations regardless of the weather. Arrangments for an early return can be made so further daily charges will not apply.

Do I need to use the extension cord provided?

Yes, the motor required a specific gauge power cable so as to not damage the motor.

How many people are recommended to operate the machine?

While you can completely operate the machine by 1, we highly recommend 2 or 3 people to place the machine in and out of your vehicle for transportation and 2 people to adjust the leg height if necessary?

Do we provide contact information for someone to do the work for you?

No not at this time.

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